Cancellation policies

Hulk Rent Allows owners to choose among three standardized cancellation policies (flexible, moderate, and strict) that will be enforced to protect both renter and owner alike. each listed car and its confirmed on our site will clearly state the cancellation policy. renters may cancel and review any penalties by viewing their travel plans and then clicking ‘cancel’ on the appropriate reservation. a owner will be able to see the number of reservations a renter has cancelled over the previous 12 months when the renter submits booking request.

100% refund if I canceled before arrival

For example: say a renter booked a stay and their check-in time is 3:00 pm on june 09th.

Before 1 day:

A full refund will be processed if a renter cancels a booking 24 hrs before check-in time.

For example: if a renter cancels the booking before 3:00 pm on june 08th, a 100% refund will be processed.

Check-in:

If a renter cancels their booking less than 24 hrs before the check-in time, then the first night of the stay is non-refundable.

For example: if a renter cancels the booking after 3:00 pm on june 08th, the first night of the stay is non-refundable, and the rest will be refunded to their bank account.

Checkout:

The accommodation fees for the nights not spent will be returned if a renter checks in and decides to leave early.

For example: if a renter cancels the booking after 3:00 pm on june 08th, the first night of the stay is non-refundable, and the rest will be refunded to their bank account.

Description:

Delivery fees are always refunded if the renter did not take the trip.
The Hulk Rent Service fee is refundable if the renter cancels before the trip starts. if a renter books a reservation that overlaps with any part of an existing reservation, we won’t refund the Hulk Rent Service fee if they decide to cancel.
Base fees (the total day rate you're charged) are refundable in certain circumstances as outlined below.
If there is a complaint from either party, notice must be given to Hulk Rent Within 24 hours of trip start.
Hulk Rent Will mediate when necessary, and has the final say in all disputes.
A reservation is officially canceled when the renter clicks the cancellation button on the cancellation confirmation page, which they can find in dashboard > your trips > cancel.
Cancellation policies may be superseded by the renter refund policy, extenuating circumstances, or cancellations by Hulk Rent For any other reason permitted under the terms of service. please review these exceptions.
Applicable taxes will be retained and remitted.

100% refund only if canceled 5 days before check-in time.

For ex: say a renter booked a stay and their check-in time is 3:00 pm on june 08th.

Before 5 days:

Only if a renter cancels their reservation 5 days prior to the check-in time will they receive a full refund.

For ex: if a renter cancels the booking before 3:00 pm on june 08th, a 100% refund will be processed.

Check-in:

If a renter cancels their booking less than 5 days before the check-in time, then the first night of the stay is non-refundable. but 50% amount for the rest of the nights will be refunded.

For ex: if a renter cancels their reservation after 3:00 pm on june 13, the first night of their stay is non-refundable, and 50% of the remaining nights will be refunded.

Checkout:

50% of the accommodation fees for the nights not spent will be refunded (24hrs after the cancellation) if a renter checks in and decides to leave early.

Description:

Delivery fees are always refunded if the renter did not take the trip.
The Hulk Rent Service fee is refundable if the renter cancels before the trip starts. if a rener books a reservation that overlaps with any part of an existing reservation, we won’t refund the Hulk Rent Service fee if they decide to cancel.
Base fees (the total day rate you're charged) are refundable in certain circumstances as outlined below.
If there is a complaint from either party, notice must be given to app within 24 hours of trip start. Hulk Rent Will mediate when necessary, and has the final say in all disputes.
Hulk Rent Will mediate when necessary, and has the final say in all disputes.
A reservation is officially canceled when the renter clicks the cancellation button on the cancellation confirmation page, which they can find in dashboard > your trips > cancel.
Cancellations by Hulk Rent For any other reason permitted under the terms of service. please review these exceptions.
Applicable taxes will be retained and remitted.

50% refund only if canceled 7 days before check-in time.

For ex: say a renter booked a stay and their check-in time is 3:00 pm on june 08th.

Before 7 days:

Only if a renter cancels their reservation 7 days prior to the check-in time will they receive a 50% refund.

For ex: if a renter cancels the booking before 3:00 pm on june 8th, a 50% refund will be processed.

Check-in:

There will be no refund if a renter cancels their booking less than 7 days before the check-in time.

For ex: no refund will be given if a renter cancels their reservation after 3:00 pm on june 15th.

Checkout:

If a renter checks in and decides to leave early, there will be no refund for the nights not spent.

Description:

Delivery fees are always refunded if the rener did not take the trip.
The Hulk Rent Service fee is refundable if the renter cancels before the trip starts. if a renter books a reservation that overlaps with any part of an existing reservation, we won’t refund the Hulk Rent Service fee if they decide to cancel.
Base fees (the total day rate you're charged) are refundable in certain circumstances as outlined below.
If there is a complaint from either party, notice must be given to Hulk Rent Within 24 hours of trip start.
Hulk Rent Will mediate when necessary, and has the final say in all disputes.
A reservation is officially canceled when the renter clicks the cancellation button on the cancellation confirmation page, which they can find in dashboard > your trips > cancel.
Cancellation policies may be superseded by the renter refund policy, extenuating circumstances, or cancellations by Hulk Rent For any other reason permitted under the terms of service. please review these exceptions.
Applicable taxes will be retained and remitted.

Cancellation policies

Before 1 day:

Check-in:

Checkout:

Description:

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